Privacy Policy

ADELAHAYE Strategic Branding Consultancy (“ADELAHAYE”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store and protect your information when you visit www.adelahaye.com, engage with our services, or communicate with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

ADELAHAYE is an international strategic branding consultancy specialising in luxury hospitality, hotels, resorts, branded residences, mixed-use developments and lifestyle destinations. We provide brand strategy, naming, visual identity, signage, digital design, marketing communications and customer experience consultancy for clients throughout Asia-Pacific and internationally.

Website: https://www.adelahaye.com

Information We Collect

We may collect personal information that you voluntarily provide when contacting us or engaging with our services, including:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Project details
• Any information you choose to include in correspondence

We may also automatically collect technical information including:IP address

• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• Date and time of your visit

This information helps us improve our website, maintain security and better understand how visitors use our services.

How We Use Your Information

We use your information to:

• Respond to enquiries and requests
• Provide branding and consultancy services
• Communicate regarding current or prospective projects
• Improve our website and user experience
• Analyse website performance and visitor behaviour
• Protect our website against spam, fraud and malicious activity
• Comply with legal and regulatory obligations

We do not sell, rent or trade your personal information.

Cookies

Our website uses cookies to improve your browsing experience and enhance website functionality.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Analyse visitor traffic
• Maintain secure website sessions where applicable

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain areas of the website.

Analytics

We may use analytics services, including Google Analytics or similar platforms, to understand how visitors interact with our website.

These services may collect information such as:

• Pages viewed
• Navigation paths
• Device type
• Browser information
• Approximate geographic location
•  Traffic sources
• Session duration

This information is used solely to improve our website and services.

Contact Forms

If you contact us through our website, we collect the information you provide in order to respond to your enquiry and communicate regarding our services.

We retain correspondence only for as long as reasonably necessary for business, administrative or legal purposes.

Comments

Where commenting functionality is available, we collect the information entered into the comment form together with your IP address and browser information to assist with spam detection and website security.

Comments and their associated metadata may be retained indefinitely unless removal is requested and legally permitted.

Media

If you upload images or other media to our website, we recommend removing embedded location data (EXIF GPS) before uploading. Visitors may be able to download and view metadata contained within uploaded files.

Embedded Content

Our website may include embedded content from third-party services including, but not limited to, Vimeo, YouTube, Instagram, LinkedIn and Google Maps.

Embedded content behaves in the same way as if you visited the third-party website directly. These providers may collect information about your interaction with their content and may use cookies or similar technologies in accordance with their own privacy policies.

Third-Party Services

To operate our website and business effectively, we may use trusted third-party service providers including:

• Website hosting providers
• Email service providers
• Website security providers
• Analytics providers
• Cloud infrastructure providers
• Professional advisers where legally required

These providers only receive information necessary to perform their services on our behalf and are expected to maintain appropriate security and confidentiality.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

Despite our efforts, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal, accounting or regulatory requirements.

Your Rights

Depending on your location and applicable privacy legislation, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing activities
• Request a copy of your personal data
• Withdraw consent where processing is based on consent

Requests may be made using the contact details below.

International Data Transfers

As an international consultancy working with clients across multiple countries, your information may be processed or stored outside your country of residence. Where applicable, we take reasonable measures to ensure that your personal information remains protected in accordance with relevant privacy laws.

External Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their individual privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations or website functionality. The latest version will always be published on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

ADELAHAYE Strategic Branding Consultancy

Website: https://www.adelahaye.com